FAQ COL

Q1- I am trying to register my child as advised by his centre?

A) Ok great, when you register your child, the centre management will accept your registration and you will be sent an email with your username and password. Make sure you check your junk or spam box if you cannot see it in your inbox  

Q2 - I've registered but I haven't been emailed my login details

A) Once the centre accepts your registration you will receive an email with your username and password. Please allow up to 48 hours for your registration to be accepted and activated.  

Q3-, I just want to confirm is your pricing an annual price? I am an FDC Educator and I am looking for a cost effective package.

A) Yes this is an annual fee, we are currently offering ½ price for FDC  

Q4- I registered my child but I am not sure how to access the information

A) When you receive your username and password to the email address you registered with, log in as a parent on www.CentreOnline.com and your child or children's profiles will appear. You can also download the Centres Online parent app on your smart phone or tablet for fast, easy access anywhere.  

Q5- Who do I need to speak with for a quote for multiple centres?

You can contact us by phone, 1300 805 506 or email us at admin@centresonline.com or contact us via the live chat at the bottom right of our web page. Request a call back at a time that suits you.  

Q6 – How do I start up? Once you register your centre, Centres Online will accept your registration and you will be sent a username and password.

To begin browsing through the program follow these steps 1. Create rooms in your centre and name them - they could be physical rooms, age groups, focus groups etc. 2. Add teachers and assign them to the relevant rooms. You may choose to create a log in for each teacher or each room You can also allocate access roles - granting teachers certain access to data in your centre depending on their position. Teachers will be able to use their username and password to enter data via the Centres Online webpage or Centres Online Teacher App.  


Questions: +1300 805 506 | Contact Sales

About Us

Centres online is an online daily management system designed for both long and short day care centres.

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PO Box 203
St Clair, NSW, 2759
               

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